News

Wondering how much you should charge as a lash tech? Discover how to calculate your hourly rate, factor in product costs and business expenses, and price your lash treatments fairly and profitably.

Dealing with a lash client who is always late? Learn how to set clear boundaries, create a late policy and handle repeated lateness professionally without compromising your lash treatments or your working day.

Discover why Phatlash is one of the UK’s leading lash brands, from professional-quality lash products and industry education to founder Kim’s experience as a lash technician and trainer.

A client says their lashes didn’t last, now what? Learn how to handle retention complaints professionally, investigate the cause and know when the issue could be down to aftercare, natural lash shedding or application.

Learn how to create a cancellation policy clients actually respect. Discover practical tips for lash techs to reduce no-shows, protect your time and secure your income.

Learn how to get your first 100 lash clients with practical tips for building your portfolio, using social media, generating referrals, getting reviews and growing your lash business.

Discover how to sell retail products in your lash salon, increase your income and improve client aftercare with simple, effective retailing tips from Phatlash.

Wondering how to increase your lash prices without losing loyal clients? Raising your prices can feel daunting, but with the right approach, it's a natural step in growing your lash business. In this guide, we'll share practical tips to help you confidently increase your prices, communicate changes professionally, and ensure your services reflect the value and expertise you provide.

Discover the most profitable brow treatments to add to your salon, including brow lamination, brow wax & tint and hybrid brows. Learn how accredited training with PHATLASH COURSES can help you increase your income.

Join the Phatlash Affiliate Scheme and earn commission every time someone shops using your unique discount code. Enjoy savings on your own orders, recommend professional lash products you love, and create an extra income stream alongside your beauty business.

Discover 10 proven ways to build repeat lash clients, improve retention and grow a successful lash business with help from PHATLASH's professional lash supplies.

Every professional lash treatment should begin with a thorough consultation. Discover why consultation forms are essential, what information they include, and how Phatlash Consultation Forms help lash technicians deliver safe, professional treatments while protecting their business.

Want to grow your lash business? Discover proven tips to attract more clients, improve your marketing, and build a loyal customer base for long-term success.

This International Women’s Day, we celebrate Kimberley Shing, the visionary director of Phatlash, and her incredible journey from a passionate 16-year-old to a successful entrepreneur. Starting with freelance makeup and lashes from her bedroom, Kimberley opened her first shop at just 18 years old—the same location where Phatlash thrives today. Recognizing a gap in the market for high-quality, beautifully packaged lash products, she created Phatlash, a brand that has revolutionized the beauty industry. Kimberley’s story is a testament to the power of passion, persistence, and innovation, inspiring women everywhere to chase their dreams and make their mark. 💖✨